Returns & Exchanges
At Dope Pickleball Co., we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a paddle that doesn't feel right or apparel that needs a different size, we've got you covered.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Pack and Ship
Securely pack your items—ensuring all original tags and protective films are intact—and drop the package off at any authorized carrier location.
- 4.Receive Refund or Exchange
After our team inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.